In accordance with Spanish legislation, items purchased at dackscompany.com can be exchanged or returned provided they are in perfect condition.

Do you want to return a product?

It's super easy! You just have to have the product you want to return in perfect condition, clean, unused and with their original packaging

Send it on your own with the transportation company of your choice

Once the product arrives at our warehouses and we check that it is in perfect condition, we will reimburse the amount of the product in the same account with which you paid for your order.

-If you made the return on your own, the full refund of the product will be made

What is the deadline to make the return?

We extend the deadline to make changes and returns during the Christmas season until January 10

The return period is 25 days from the date of receipt of the order.

DACKS COMPANY reserves the right to refuse changes or returns communicated or sent out of time, or garments that are not in the same conditions in which they were received.